国开(陕西开放大学)24秋《管理英语3》形考作业7【标准】单元自测7(形考占比10%) 试卷总分:100 得分:100 一、选择填空,从每题选项中选出一个能填入空白处的最佳选项(每题10分)。 1.—I suggest you offer affected customers a discount on their next store purchase, explain the situation and apologize to them. —Right, of course._________________…
